Facebook Groups Missing Videos and Publishing Errors
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It's possible that your newly created workflow doesn't show any new videos from a Facebook group.
Before you can use them it is required to edit the Group Settings inside of Facebook and add the Repurpose App in order to function correctly.
If you are publishing from Facebook Groups, you may also need to Reconnect your Facebook account inside of Repurpose for it to start working again.
If you have any existing workflows you may also need to click the Resync button inside the View Content page to see any new videos.
You can also follow this steps to remove the Repurpose App for troubleshooting.
Find out more about this clicking here.
This is out of our control and unfortunately there is nothing we can do about it.
Meanwhile, if you want to use your videos inside your Group older than 90 days, there is something you can do:
Download your videos from the Group and upload them to a Google Drive or Dropbox folder
Create a new workflow using your cloud folder as an Input
Keep Repurposing
If you need assistance setting your new workflow, you can contact our Support Team.
Make sure you add the Repurpose App inside your Facebook Group (see item 1 above)
Check to see if your main personal Facebook profile is in "Professional Mode" and turn it OFF
There is a know Facebook bug where any user in "Professional Mode" is not able to publish to their own Facebook group.
Visit your main personal profile on Facebook
Click the ... below your profile picture
Choose the option to "Turn OFF Professional Mode"
Reconnect your Facebook Connection inside Repurpose
Republish the video to your Facebook group inside the View Content
QUESTIONS? We've got you! Email our Support Team at support@repurpose.io or chat live with us on our site. We look forward to helping you.
Missing Videos inside the View Content Page for your Facebook Group
1. Add the Repurpose App inside your Facebook Group
It's possible that your newly created workflow doesn't show any new videos from a Facebook group.
Before you can use them it is required to edit the Group Settings inside of Facebook and add the Repurpose App in order to function correctly.
If you are publishing from Facebook Groups, you may also need to Reconnect your Facebook account inside of Repurpose for it to start working again.
If you have any existing workflows you may also need to click the Resync button inside the View Content page to see any new videos.
You can also follow this steps to remove the Repurpose App for troubleshooting.
2. Starting May, 2021. Facebook decided to only provide us with videos within 90 days old.
Find out more about this clicking here.
This is out of our control and unfortunately there is nothing we can do about it.
Meanwhile, if you want to use your videos inside your Group older than 90 days, there is something you can do:
Download your videos from the Group and upload them to a Google Drive or Dropbox folder
Create a new workflow using your cloud folder as an Input
Keep Repurposing
If you need assistance setting your new workflow, you can contact our Support Team.
If you get any errors publishing videos to your Facebook Group follow these steps
Make sure you add the Repurpose App inside your Facebook Group (see item 1 above)
Check to see if your main personal Facebook profile is in "Professional Mode" and turn it OFF
There is a know Facebook bug where any user in "Professional Mode" is not able to publish to their own Facebook group.
How to turn OFF "Professional Mode"
Visit your main personal profile on Facebook
Click the ... below your profile picture
Choose the option to "Turn OFF Professional Mode"
Reconnect your Facebook Connection inside Repurpose
Republish the video to your Facebook group inside the View Content
QUESTIONS? We've got you! Email our Support Team at support@repurpose.io or chat live with us on our site. We look forward to helping you.
Updated on: 23/10/2023
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