Articles on: FAQs

Dropbox and Google Drive files are not appearing in the workflow

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Files over 700MB won't be listed and/or function properly with Repurpose

A few things to check:

You need to make sure that you own the folder where the files are located in Google Drive/Dropbox. If it's a shared folder, make sure you have admin rights.

The recommended file formats would be .mp3 for audios and .mp4 for videos.

Reconnect all your accounts under Connections. That way it will refresh/update all the changes that might have happen after you connected the accounts.

After reconnecting, resync the videos inside the workflow to update the list of files you have from your input.

QUESTIONS? We've got you! Email our Support Team at or chat live with us on our site. We look forward to helping you.

Updated on: 23/10/2023

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